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Luke Donnellan MPSTATE MEMBER FOR NARRE WARREN NORTH

Handy guide - Seniors services

Government and community services for local seniors

Aged Care Complaints Scheme

For concerns about the quality of aged care or services funded by the Australian Government
Phone 1800 550 552
www.agedcarecomplaints.gov.au

Centrelink

71 Webb Street, Narre Warren 3805
Older Australians Tel 13 2300
Bereavement (Widow Pension) Tel 13 2300
Bereavement (Widow Allowance) Tel 13 2850
Carers Tel 13 2717
Complaints and feedback Tel 1800 132 468
Help in an emergency Tel 13 2850
myGov help desk Tel 13 2307
Multilingual Phone Service Tel 13 1202
www.humanservices.gov.au

City of Casey Community Care

Tel (03) 9705 5444
www.casey.vic.gov.au

COTA Seniors Information Victoria

Free information of interest to older Victorians
Level 4 Block Arcade 98 Elizabeth Street, Melbourne 3000
Tel 1300 135 090
www.cotavic.org.au

Elder Rights Advocacy (ERA)

Advocacy assistance to support older people to uphold their rights
Tel 1800 700 600
era.asn.au

My Aged Care

Australian Government information on aged care
Tel 1800 200 422
www.myagedcare.gov.au

Seniors Card

Discounts and special offers from more than 4,000 businesses
Tel 1300 797 210
www.seniorsonline.vic.gov.au

Seniors Online Victoria

Victorian Government website for older Victorians
www.seniorsonline.vic.gov.au

University of the Third Age - Casey U3A

Voluntary seniors group sharing educational, recreational and social programs
Fiddlers Green Retirement Village
57 Gloucester Avenue, Berwick 3806
Tel (03) 9769 9732
casey.u3anet.org.au